At Kadam Colors, your satisfaction is our priority. We strive to ensure you are happy with every purchase and that our products meet your expectations.
Cancellation Policy
- Orders may be cancelled for a full refund only if they have not been processed or dispatched.
- Once processed, cancellations are not guaranteed and will be handled in accordance with our return policy.
- To request a cancellation, please contact us at info@kadamcolors.com or call us at +91-8511770000.
Returns & Refunds
We gladly accept returns under the following conditions:
- Change of Mind (10 Days Return Window)
- You may return your order within 10 days of delivery if you have changed your mind.
- The product must be unused, undamaged, and in its original packaging with all accessories/manuals intact.
- Only products purchased directly from our website are eligible.
Damaged or Missing Items
- Claims for shortages, damages, or products marked as delivered but not received must be reported within 3 days of delivery.
- An unboxing video or images are mandatory to process such claims.
- Need help? Just call/WhatsApp us at +91-8511770000 or drop a mail at info@kadamcolors.com
Non-Returnable Items
- Any products that are personalized, opened, or used are not eligible for returns or refunds.
Refund Method
- Refunds will be processed to your original payment method within 7–10 business days after the returned product is received and inspected.
- For Cash on Delivery (COD) orders, refunds will be issued in the form of a Kadam Colors Gift Voucher with no expiry date.
- For any queries regarding returns, refunds, or cancellations, reach us at:
📧 info@kadamcolors.com
📞 +91-8511770000